Contact Us
FAQs
Do the posters come framed?
Yes! All posters are sold framed only. We use durable pine wood frames in four colors. Each frame includes a hanging kit for a no-fuss installation.
What sizes are available?
We currently offer two poster sizes: 5×7″ and 12×18″ – both come professionally framed and ready to hang.
What frame options do you offer?
Our frames come in four finishes, made with durable and sustainably sourced Pine wood:
- Black (smooth finish)
- White (smooth finish)
- Natural Wood (grain visible)
- Dark Wood (grain visible)
Where do you ship?
We offer free shipping to the USA, Canada, and Europe via economy shipping. Expedited shipping options may be available depending on your location and can be seen during checkout. For a full list of countries we ship to, please see: Shipping Countries
When will I receive my purchase?
Orders shipped with free shipping have an estimated delivery timeline of 5~7 business days. This might vary due to factors outside of our control, but rarely does.
For expedited shipping (if available), posters are expected to reach you sooner depending upon your location. Expedited delivery timelines are shown during checkout.
You can always use the tracking information attached to your order to track your purchase.
What are the shipping costs?
Economy shipping is free! Expedited shipping options may cost extra if available, and this information can be found during checkout.
Do you accept custom orders or sizes?
Not yet – we’re working on it. For now, we only offer the curated collection and standard sizes listed.
What kind of paper and materials do you use?
We print on 170 gsm (65 lb) paper with a smooth, matte, non-reflective finish. It’s certified by the FSC (or an equivalent sustainability standard).
The poster is protected with shatterproof plexiglass inside a premium pine wood frame.
How are the posters packaged?
Each framed poster is packed with corner protectors, wrapped for scratch resistance, and placed inside a sturdy shipping box.
For orders with multiple posters (up to 3 in a single package), we add I-beams for extra structural support.
What payment methods do you accept?
We process payments securely via Stripe. You can pay using your credit / debit card, and possibly other payment options depending upon your location.
Can I cancel my order?
No – all orders are final once placed. Since we start producing your made-to-order poster right away, we can’t offer cancellations.
My order hasn’t arrived / came damaged. What now?
Reach out to us! We’ll take care of it per our Returns & Quality Guarantee Policy. We’ll either send you a replacement, or issue a refund.
Just make sure to let us know within the eligible timeframe.